Features
Everything you need to manage queues
From real-time tracking to lobby displays — MicroQ gives you the tools to run a modern waiting room.
Real-Time Queue Management
Create a queue in under 30 seconds. Customers join from their phone via a link or QR code — no app download needed. Positions update live as you serve each person.
- Instant queue creation with shareable link
- Live position updates every 5 seconds
- QR code generation for walk-in customers
- No app installation required for customers
Kiosk Display Mode
Turn any screen into a live queue board. Display who's currently being served and who's next on a TV, tablet, or monitor in your lobby. One click to fullscreen.
- Works on any device with a browser
- Fullscreen mode for lobby TVs
- Shows "Now Serving" and "Up Next" sections
- Auto-refreshes in real-time
Service Type Routing
Define different service types so customers pick the right department when they join. Route walk-ins to the appropriate staff automatically.
- Create multiple service categories per queue
- Customers self-select on join
- Filter and manage by service type in admin
- Reduce misdirected customers
Analytics Dashboard
Understand your queue with data. See average wait times, peak hours, drop-off rates, and hourly traffic. Make staffing decisions backed by numbers.
- Average wait time tracking
- Hourly traffic breakdown
- Drop-off rate monitoring
- Daily and historical trends
Custom Branding
Make the queue your own. Upload your logo, set brand colors, and display your business name on the public queue, kiosk screen, and embed widget.
- Custom logo on all queue views
- Brand color theming
- Business name display
- Remove MicroQ watermark on Pro
Sound Alerts & Voice
Never miss a customer. Get audible chime alerts when someone joins your queue. Customers hear a tone when it's their turn. Choose chime or voice announcements.
- Admin join notification sound
- Customer turn notification tone
- Chime and voice announcement modes
- Free for all plans
Embeddable Widget
Drop your live queue onto any website with a simple embed code. Customers can join directly from your site without leaving the page.
- One-line iframe embed code
- Responsive and mobile-friendly
- Inherits your branding settings
- Works on any CMS or static site
Start managing queues today
Free to start. No credit card required. Running in 2 minutes.