Use Case — Salons & Spas
Queue management for salons & spas
Handle walk-in clients alongside appointments. Show real-time wait times and keep your reception area calm.
The Challenge
Walk-in clients don't know how long they'll wait. Receptionists juggle appointments and walk-ins manually. Clients leave when the wait seems too long because there's no visibility.
How MicroQ Helps
Walk-In Management
Walk-in clients scan a QR code and join the digital queue. They see their position and estimated wait time instantly.
Service Selection
Define service types like "Haircut", "Color", or "Nails" so clients are routed to the right stylist or station.
Reception Display
Show the queue on a tablet or screen in the reception area. Clients can watch their progress while they wait.
Staff Insights
Track how many walk-ins you get, peak times, and average service duration. Optimise your scheduling.
Getting Started
- Create a queue for your salon or individual stations.
- Add service types so clients pick their service on join.
- Display the QR code at reception or on your front window.
- Manage the queue from a tablet at the front desk.
Give walk-in clients a better experience
Free to start. No app download for clients. Running in 2 minutes.