Use Case — Healthcare
Queue management for clinics & healthcare
Give patients visibility into their wait. Reduce lobby crowding. Let staff focus on care instead of managing the line.
The Challenge
Crowded waiting rooms are stressful for patients and staff. Paper sign-in sheets create confusion about who's next. Patients have no idea how long they'll wait, leading to frustration and walk-outs.
How MicroQ Helps
Digital Check-In
Patients scan a QR code or tap a link to join the queue from their phone. No clipboard, no crowded reception desk.
Lobby Display
Show the live queue on a TV in the waiting room using Kiosk Mode. Patients see their position without asking the front desk.
Service Type Routing
Define service types like "General Consultation", "Lab Work", or "Pharmacy Pickup" so patients are routed to the right department.
Wait Time Analytics
Track average wait times, peak hours, and drop-off rates. Use data to optimise staffing and reduce patient wait times.
Getting Started
- Create a queue for your clinic in under 30 seconds.
- Print the QR code and place it at reception or the entrance.
- Set up a kiosk display on a waiting room TV or tablet.
- Manage from the admin panel — serve patients, track the queue, review analytics.
Ready to modernise your clinic's waitlist?
Free to start. Running in 2 minutes. No app download for patients.